
RingCentral's entry plan starts at $20 per user each month. Ember's Small Business Unlimited plan starts at $9.97 — with unlimited calling to the US, Canada and Mexico, video meetings and call recording included at no extra charge, and business texting that isn't capped at 25 messages.
Set how many lines your business runs, and see the gap over a full year.
Ember Small Business Unlimited at $9.97 per line on a 24-month term, compared with RingCentral RingEX Core at $20 per user paid annually. Excludes taxes, regulatory fees and hardware on both sides.
Ember Small Business Unlimited compared with RingCentral RingEX Core, the closest plan by price.
| Feature | Ember $9.97 / line | RingEX Core $20 / user |
|---|---|---|
| Unlimited domestic calling | ✓ | ✓ |
| Unlimited calling to Canada | ✓ | ✓ |
| Unlimited calling to Mexico | ✓ | — |
| Business SMS / MMS | Enhanced SMS & MMS included | 25 SMS per user / month |
| SMS brand & campaign registration | ✓ | Not published |
| Auto attendant / IVR | Call Controller IVR | Included |
| Toll-free minutes included | 100 minutes / month | 100 minutes / month |
| Call recording | Included, no extra charge | On demand; automatic on Advanced — $25 |
| Microsoft 365 integration | ✓ | ✓ |
| CRM integrations | Salesforce, Zoho, SugarCRM, SuiteCRM, ConnectWise, Zapier | Advanced plan — $25 |
| Video meetings | ✓ | Up to 300 participants |
| Real-time call reporting | ✓ | Advanced plan — $25 |
| Custom reporting | ✓ | Higher tiers |
| End-to-end call encryption | ✓ | ✓ |
| E911 emergency calling | ✓ | ✓ |
| Desk phone support | ✓ | ✓ |
| Mobile app (iOS / Android) | ✓ | ✓ |
| CarPlay & Android Auto | ✓ | Not published |
| WebRTC browser calling | ✓ | ✓ |
| Fax | Fax Professional panel | Internet fax |
| Paging & intercom | ✓ | ✓ |
| Ring groups / call queues | ✓ | Booster add-on — $35 |
| Time-of-day routing | ✓ | ✓ |
| Caller ID controls | ✓ | ✓ |
| Call transfer & BLF controls | ✓ | ✓ |
| Administrator dashboard | ✓ | ✓ |
The plan price is rarely the final price. These are RingCentral's published add-on rates, charged on top of the per-user cost.
Go back through the table and the pattern is hard to miss. Unlimited calling to the US, Canada and Mexico. Call recording included. Video meetings included. Salesforce, Zoho, SugarCRM, SuiteCRM, ConnectWise and Zapier included. Business texting that isn't rationed to 25 messages a month. The same 100 toll-free minutes. All of it at less than half the monthly cost — and several of those items are things RingCentral will only unlock if you move up to a $25 plan, two and a half times what Ember charges in total.
Talk to a real person about moving your numbers over. Porting is handled for you, and your existing desk phones will most likely work as they are.
RingCentral plan and add-on pricing shown here was taken from RingCentral's published plans and pricing page as of September 2026, for RingEX Core, Advanced and Ultra. Ember pricing reflects our own published Small Business Unlimited rates. Where a capability is marked “not published,” that provider does not list it publicly at the plan shown — it does not necessarily mean the feature is unavailable. Both providers charge taxes, regulatory fees and surcharges in addition to the rates listed, and hardware is not included on either side. Pricing and plan contents change; please confirm current rates with each provider before deciding. RingCentral, RingEX and RingCX are trademarks of RingCentral, Inc., which is not affiliated with and does not endorse Ember Technology.